From Accelerate,

Transformational leadership means leaders inspiring and motivating followers to achieve higher performance by appealing to their values and sense of purpose, facilitating wide-scale organizational change. Such leaders encourage their teams to work toward a common goal through their vision, values, communication, example-setting, and their evident caring about their followers’ personal needs.

In the context of the devops movement, it means:

  1. Establishing and supporting generative, high-trust cultural norms
  2. Create technologies that enable developer productivity, reducing lead time and supporting reliability
  3. Supporting team experimentation and innovation
  4. Working across organizational silos to achieve strategic alignment

This is accomplished through

  • Vision :: Understanding where the org should be in 5 years
  • Inspirational communication :: inspires and motivates folks, even in an uncertain/changing environment
  • Intellectual stimulation :: challenges to think about problems in new ways
  • Supportive leadership :: demonstrates care and consideration of followers’ personal needs and feelings
  • Personal recognition :: praises and acknowledges achievement of goals and improvements; personally compliments outstanding work.

For line-managers, a critical aspect is connecting the work the team is doing to the larger strategic initiatives of the company.